Supply, pricing and partnership terms.
Everything you need to know before your first delivery: how orders are handled, how prices are set and the terms we offer.
A daily supply chain you can plan around.
Delivery schedule
Early morning, or as your store requires.
Quality control
Sorting, grading and packaging before dispatch.
Replacement policy
Rejected items are replaced.
Dedicated team
Driver, sourcing manager and warehouse coordination.
Two transparent pricing models.
Both options are designed to suit your operational strategy. Prices are quoted on request.
Market-based pricing
Aligned with daily Alwa Market trends.
Fixed weekly pricing
Stable prices for easier planning and budgeting.
Start small. Grow into a long-term partnership.
Trial period
2–3 weeks of supply during your store launch.
Payment flexibility
Cash on delivery, weekly or monthly credit.
Long-term partnership
Open to exclusivity and tailored agreements.
Order by 1:00 AM. Delivered the same morning.
Order
WhatsApp, phone or email.
Cut-off
Orders by 1:00 AM for early-morning delivery the same day.
Delivery
Daily, early morning, aligned with your operations.
Replacement
Rejected items are replaced.
Frequently asked questions
How do I place an order?
Send your order by WhatsApp, phone or email. +964 751 822 8474 works for both calls and WhatsApp.
What is the order cut-off time?
Place your order by 1:00 AM for delivery the same morning.
When do you deliver?
Daily, early in the morning, to align with kitchen and store operations. We can also deliver according to your store's requirements.
Which areas do you deliver to?
We currently serve customers in Erbil.
How are prices set?
You can choose market-based pricing, aligned with daily Alwa Market trends, or fixed weekly pricing for easier planning.
What payment options do you offer?
Cash on delivery, weekly or monthly credit. Terms are agreed with each client.
What happens if a product does not meet our standard?
Rejected items are replaced.
Can we try your service first?
Yes. We offer a 2–3 week trial supply period during a store launch. Contact us to discuss a trial for your business.
Let's build a premium fresh food partnership.
Tell us what your kitchen or store needs. We will reply with a supply plan and a quotation.